John R. Walters

The Office of the Ombudsman of Namibia promotes and protect human rights, fair and effective administration, combat misappropriation or misuse of public resources and protect the environment and natural resources of Namibia through the independent and impartial investigation and resolution of complaints and through raising public awareness.

This web presence serves to provide access to information and a means of providing contact details for the various branch offices. The annual reports as well as special reports are available for download in various formats. There is also a library containing the Constitution of the Republic of Namibia. First for Namibia the constitution is now also available in audio format. The audio edition is is playable online and is professionally read.



In support of government’s effort to contain the spread of the Corona virus, the Ombudsman has put the following measures in place in order to safely continue rendering our services to the people of Namibia.

  • Our head office in Windhoek and regional offices in Otjiwarongo, Keetmanshoop, Swakopmund, Ongwediva and Katima Mulilo offices have reopened as of 5 May 2020.
  • Complainants’ will be required to make use of hand sanitizer (provided by us) and will not be allowed to enter the premises without a face mask.
  • Our Facebook page along with our telephone and SMS Line, 20401 will also be operational and we urge those who are able to make use of these platforms, to do so and thereby avoid visiting our premises. We also encourage the public to visit our website where you can download a complaint form and thereafter submit a complaint via email
  • We encourage complainants to come by themselves; unless such a person requires some form of assistance, in which case they can be accompanied by the person assisting them.
  • Complainants will be required to sit one meter away from each other in the waiting area.

The Ombudsman would like to encourage everyone to play their part in curbing the spread of the virus by adhering to the regulations and precautionary measures prescribed by the authorities.

We can be reached as follows;

Windhoek 061 2073111
Katima Mulilo- 066 253841
Keetmanshoop- 063 221028
Ongwediva – 065 234444
Swakopmund – 064 406834
Otjiwarongo- 067 304078
Facebook: Office of the Ombudsman Namibia
SMS: 20401

Ombudsman celebrates 30 years of the Namibian Constitution

The 9th of February 2020 marked 30 years since the adoption of the Namibian Constitution. This year’s anniversary is all the more special as it coincides with the country’s 30th independence anniversary to be observed on 21 March. The Ombudsman celebrated Constitution Day across six different regions, with the main event held at the Dawid Bezuidenhout High School Windhoek. Celebrations followed in Southern Namibia, at the Suiderlug High School in Keetmanshoop. Otjiwarongo Secondary School, Gabriel Taapopi Secondary School, ST Kizito College and Coastal High School in Swakopmund all hosted grade 12 learners from different schools in their respective regions to commemorate the event. The event was celebrated with grade 12 learners in order to create awareness about the constitution amongst the young people, who will soon be navigating the world as young adults.
Members of the founding Constituent Assembly addressed the learners across the regions and reiterated the importance of taking pride in the constitution and that each and every right enshrined in the Constitution comes with a responsibility from them, as citizens. The Ombudsman reiterated the sentiments stating that citizens lack a sense of pride in the constitution. And that they are responsible for fulfilling many of the rights enshrined in the constitution.
Learners participated in a poem competition with the theme, what the Constitution means to me. Learners submitted well written thought- provoking poems and walked away with exciting prizes.