In support of government’s effort to contain the spread of the Corona virus, the Ombudsman has put the following measures in place in order to safely continue rendering our services to the people of Namibia.

  • Our head office in Windhoek and regional offices in Otjiwarongo, Keetmanshoop, Swakopmund, Ongwediva and Katima Mulilo offices have reopened as of 5 May 2020.
  • Complainants’ will be required to make use of hand sanitizer (provided by us) and will not be allowed to enter the premises without a face mask.
  • Our Facebook page along with our telephone and SMS Line, 20401 will also be operational and we urge those who are able to make use of these platforms, to do so and thereby avoid visiting our premises. We also encourage the public to visit our website where you can download a complaint form and thereafter submit a complaint via email
  • We encourage complainants to come by themselves; unless such a person requires some form of assistance, in which case they can be accompanied by the person assisting them.
  • Complainants will be required to sit one meter away from each other in the waiting area.

The Ombudsman would like to encourage everyone to play their part in curbing the spread of the virus by adhering to the regulations and precautionary measures prescribed by the authorities.

We can be reached as follows;

Windhoek 061 2073111
Katima Mulilo- 066 253841
Keetmanshoop- 063 221028
Ongwediva – 065 234444
Swakopmund – 064 406834
Otjiwarongo- 067 304078
Facebook: Office of the Ombudsman Namibia
SMS: 20401

Ombudsman celebrates 30 years of the Namibian Constitution

The 9th of February 2020 marked 30 years since the adoption of the Namibian Constitution. This year’s anniversary is all the more special as it coincides with the country’s 30th independence anniversary to be observed on 21 March. The Ombudsman celebrated Constitution Day across six different regions, with the main event held at the Dawid Bezuidenhout High School Windhoek. Celebrations followed in Southern Namibia, at the Suiderlug High School in Keetmanshoop. Otjiwarongo Secondary School, Gabriel Taapopi Secondary School, ST Kizito College and Coastal High School in Swakopmund all hosted grade 12 learners from different schools in their respective regions to commemorate the event. The event was celebrated with grade 12 learners in order to create awareness about the constitution amongst the young people, who will soon be navigating the world as young adults.
Members of the founding Constituent Assembly addressed the learners across the regions and reiterated the importance of taking pride in the constitution and that each and every right enshrined in the Constitution comes with a responsibility from them, as citizens. The Ombudsman reiterated the sentiments stating that citizens lack a sense of pride in the constitution. And that they are responsible for fulfilling many of the rights enshrined in the constitution.
Learners participated in a poem competition with the theme, what the Constitution means to me. Learners submitted well written thought- provoking poems and walked away with exciting prizes.

Ombudsman to conduct public hearings on Albinism

The Ombudsman will be conducting formal hearings on discrimination against persons with albinism, customary practices and myths associated with persons with albinism, violence against persons with albinism and other challenges faced by them. The Ombudsman also invites proposals on how the issues could be addressed, either in new legislation or amending existing legislation or through any other appropriate means.
The public is herewith requested to participate in this important venture by making written presentations on the matter and submit it to the Ombudsman, through any of the following means:
• email to:
• post to Private Bag 13211, Windhoek
• deliver in person to Office of the Ombudsman, cnr of Feld and Lossen Streets, Ausspannplatz, Windhoek
Or to attend the public hearings at the following places and make oral submissions:
29 July – Oshakati State Hospital from 09h00-13h00
30 July 2019- Eenhana State Hospital from 09h00-13h00
31 July 2019- Okongo District Hospital from 09h00-13h00
1 August 2019- Rundu state hospital from 09h00-13h00
5 August 2019- Windhoek- Disability Resource Centre, Okuryangava, Katutura from 09h00-13h00